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Feedback
Dear Customer,
 
Customer satisfaction has always been a priority for WorldCall Telecom Limited. Your valued feedback has always helped us in order to improve our standards and services. Please spare few minutes to fill this survey questionnaire by ticking at the right choice.


1. What Services of WorldCall Telecom Limited are you using?
 
Internet Cable TV Voice Video on Demand
Minimum one selection.
2. How often do you use internet? (for IOC customers only)
  Every Hour Every Day Once A Week
3. How satisfied are you with cable TV ?
  Satisfied Very Satisfied Not Satisfied
4. How satisfied are you with our voice quality? (for VOC customers only)
  Satisfied Very Satisfied Not Satisfied
5. How often do you call our help line?
  Every Day Once A Week Twice A Week
6. Do you find our help line staff courteous?
  Yes No Don’t Know
7. How often is your problem resolved by calling the help line?
  Every Time Some Times Never
8. How would you rate our customer services?
  Excellent Good Poor
9. Are you overall satisfied with WorldCall?
  Yes No Don’t Know
10.
 Would you recommend your friend or relative to WorldCall?
  Yes No Don’t Know
Remarks
 


Thank you for taking your time out to fill the survey questionnaire. We are sure your feedback will provide us an opportunity to improve our services.

Customer Details:
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Customer Name :  value required.Invalid format.*
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Customer E-mail :  value required.Invalid format.*
 
 
 
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